Terms of Use

Standard Conditions of Agreement

  1. The Customer agrees that:
    1. This contract represents the entire agreement between the Customer and Rudolph Heck CC (hereinafter called the “Organisation") and that no alterations or additions to this contract may be effected unless agreed to by both parties, reduced to writing and signed by the Customer and a duly authorised representative of the Organisation.
    2. This agreement will govern all future contractual relationships between the parties.
    3. This agreement is applicable to all existing debts between the parties.
  2. The Customer hereby acknowledges that they have read and understood each term of this agreement and accept them as binding.
  3. The Customer warrants that the signatory on the reverse side has been duly authorized to contract on its behalf.
  4. The signatory hereby binds themselves in their personal capacity as co-debtor in solidium for the full amount due to the Organisation and agrees that these Standard Conditions will apply mutatis mutandis to them.
    1. The Customer acknowledges that no representations were made by the Organisation in regard to the goods or services or any of its qualities leading up to this contract.
    2. The Customer agrees that neither the Organisation nor any of its employees will be liable for any negligent or innocent misrepresentations made to the Customer.
    1. All quotes will remain valid for a period of 7 days from the date of the quote. The validity of any price quoted is subject to any increases in the cost price of the Organisation before dispatch of goods.
    2. The Customer hereby confirms that the goods and services on the reverse side duly represent the goods and services ordered by the Customer at the prices agreed to by the Customer and where performance/delivery has already taken place that the services and goods were inspected and conform to the quality and quantity ordered.
    3. Any delivery note (copy or original) signed by the Customer and held by the Organisation shall be conclusive proof that delivery was made to the Customer.
    4. All orders, whether oral or in writing, will be binding and subject to these standard conditions of agreement and may not be cancelled.
    5. The Organisation shall be entitled in its sole discretion to split the delivery of the goods ordered in the quantities and on the dates it decides.
    6. The Organisation shall be entitled to invoice each delivery actually made separately.
    7. The risk of damage to or destruction of goods passes to the Customer on conclusion of the agreement of sale.
    8. In the case of repairs undertaken by the Organisation, repair times given are merely estimates and are not binding on the Organisation.
    9. All goods taken on an approval basis by the Customer are deemed sold.
    10. If the Organisation agrees to engage a third party to transport the goods, the Organisation is hereby authorized to engage a third party on the Customer's behalf and on the terms deemed fit by the Organisation.
    11. The Customer agrees to indemnify the Organisation against any claims that may arise from such agreement against the Organisation.
    1. In the event of goods that are defective, the rights of the Customer are limited to the factory guarantee of the goods supplied. To be valid, guarantee claims must be supported by the original Tax Invoice and the undamaged packaging of the goods. All guarantees are immediately null and void should any equipment be tampered with or should the seals on equipment be broken by anyone other than the Organisation. Under no circumstances will the Organisation be liable for damage arising from misuse or abuse of the goods.
    2. Liability under Clause 7.1 is restricted to the cost of repair or replacement of faulty goods or services or granting of a credit at the sole discretion of the Organisation. It is the duty of the Customer to return any defective goods to the premises of the Organisation at their own cost.
    3. Any item delivered to the Organisation will form the object of a pledge in favour of the Organisation for present and past debts.
  8. Under no circumstances will the Organisation be liable for consequential damages.
  9. Ownership of goods is retained by the Organisation until the Customer has paid the purchase price in full.
  10. All goods supplied by the Organisation remain the property of the Organisation until fully paid for.
  11. The Organisation reserves the right to refuse to undertake further work or supply further goods to the Customer until any outstanding payments have been received.
  12. Any legal expenses incurred in recovering outstanding amounts, including attorney and own-client fees, will be for the Customer's account.
  13. The Customer consents to the jurisdiction of the Magistrate’s Court for any disputes arising from this agreement.
  14. Should any clause in this agreement be found to be invalid or unenforceable, the remaining clauses will continue to be in effect.